FAQ
Q: Where are you located?
A: We're proudly based in the Niagara Region in Ontario, Canada, making us ideally situated for shipping all across Canada. Local pickup is available for our friends in Niagara.
Q: What locations do you ship to?
A: Currently, we are only shipping to Canadian customers. Local pickup is available for our friends in Niagara.
Q: What are your shipping rates?
A: We use flat-rate shipping prices based on region:
We also offer $5 delivery within the Niagara Region.
Q: How long does it take a product to ship after I place my order?
Q: What locations do you ship to?
A: Currently, we are only shipping to Canadian customers. Local pickup is available for our friends in Niagara.
Q: What are your shipping rates?
A: We use flat-rate shipping prices based on region:
We also offer $5 delivery within the Niagara Region.
Q: How long does it take a product to ship after I place my order?
A: Orders for in stock items usually ship next day. Orders with customized or personalized items usually ship within 2-3 business days.
Q: I like a product, but can you make it in different colours?
Q: I like a product, but can you make it in different colours?
A: We'd be happy to accomodate your request. Please reach out to us on our Contact page before placing your order. Please note that certain colours may incur a higher price, above and beyond the base price of the product.
Q: Do you provide custom modelling or prototyping services?
Q: Do you provide custom modelling or prototyping services?
A:Yes! Have a problem? We can help you solve it. Drop us a line on our Contact page and we'll be happy to help, or see our Portfolio page for a sample of our work. At the moment, we are focusing on engineering-type modelling services, and less on organic/character modelling.
Q: Can you quote my models to print?
Q: Can you quote my models to print?
A: Please reach out to us on our Contact page to get the ball rolling and we'd be happy to print your dreams for an affordable price.